1. We respect your privacy
This Privacy Notice explains what personal information we collect, why we collect it, how we use it, and what choices you have. We follow privacy laws that apply to our users worldwide, including GDPR and similar regulations.
We do not sell your personal information. We do not track you across unrelated websites.
2. What information we collect
We collect personal information only when you voluntarily provide it to us. This typically happens when you:
- fill out a contact or callback form
- subscribe to our updates
- place an order or request a quote
- communicate with us by email or through our website
The information may include your:
- name
- email address
- phone number
- message or question content
- any other information you choose to share
We do not automatically collect personal data such as your location, browsing history, or device identifiers without your consent.
3. How we use your information
We use your information for straightforward purposes:
- to respond to your questions or requests
- to provide services or information you asked for
- to communicate with you about your inquiries
- to improve our website and customer experience
We will not use your data for unrelated purposes without informing you first.
4. Do we share your information?
We do not sell, rent, or trade your personal information.
In very limited situations, we may share your data with trusted third parties only when necessary:
- with service providers who help us operate our website (for example, form processors or hosting providers)
- if required by law, legal process, or to protect our legal rights
When we do share data, we require those third parties to respect your privacy and keep your information secure.
5. Your rights
You are in control of your personal information. Depending on where you live, you may have the right to:
- access the personal data we hold about you
- correct inaccurate information
- request deletion of your data
- restrict or object to how we use your data
- receive a copy of your data in a portable format
To exercise any of these rights, simply contact us (see Section 8). We will respond within the time required by law and will not charge you a fee for reasonable requests.
6. How long we keep your data
We keep your personal information only as long as necessary to fulfill the purpose for which it was collected — for example, to answer your question or complete your request.
After that, we securely delete or anonymize your data unless we are required to keep it longer by law.
7. Cookies and tracking
Our website uses only essential cookies to function properly (for example, to remember your language preference or form inputs). We do not use tracking cookies, advertising cookies, or analytics that share your data with third parties.
If we change this approach in the future, we will ask for your consent first.
8. Contact us
If you have any questions about this Privacy Notice, or if you wish to access, correct, or delete your personal information:
Email: support@tel-core.com
Or use the contact form on our website
We will reply promptly and help you resolve any privacy concern.
9. Changes to this notice
We may update this Privacy Notice from time to time. When we do, we will change the "Last updated" date at the top of this page. If we make significant changes, we will notify you through a notice on our website.
We encourage you to review this page occasionally.